A Logic-based Multi-agent System for Ethical Monitoring and Evaluation of Dialogues

Abeer Dyoub
(DISIM, University of L'Aquila, Italy)
Stefania Costantini
(DISIM, University of L'Aquila, Italy)
Ivan Letteri
(DISIM, University of L'Aquila, Italy)
Francesca A. Lisi
(DIB & CILA, University of Bari "Aldo Moro", Italy)

Dialogue Systems are tools designed for various practical purposes concerning human-machine interaction. These systems should be built on ethical foundations because their behavior may heavily influence a user (think especially about children). The primary objective of this paper is to present the architecture and prototype implementation of a Multi Agent System (MAS) designed for ethical monitoring and evaluation of a dialogue system. A prototype application, for monitoring and evaluation of chatting agents' (human/artificial) ethical behavior in an online customer service chat point w.r.t their institution/company's codes of ethics and conduct, is developed and presented. Future work and open issues with this research are discussed.

In Andrea Formisano, Yanhong Annie Liu, Bart Bogaerts, Alex Brik, Veronica Dahl, Carmine Dodaro, Paul Fodor, Gian Luca Pozzato, Joost Vennekens and Neng-Fa Zhou: Proceedings 37th International Conference on Logic Programming (Technical Communications) (ICLP 2021), Porto (virtual event), 20-27th September 2021, Electronic Proceedings in Theoretical Computer Science 345, pp. 182–188.
Published: 17th September 2021.

ArXived at: http://dx.doi.org/10.4204/EPTCS.345.32 bibtex PDF
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